Trade Office Inc. (hereinafter referred to as "the Company") establishes the following Privacy Policy (hereinafter referred to as "this Policy") regarding the handling of personal information of users in relation to the services provided on this website (hereinafter referred to as "the Services").

Management of Personal Information

We are committed to keeping our customers’ personal information accurate and up to date. To prevent unauthorized access, loss, damage, falsification, or leakage of personal information, we implement appropriate security measures, including maintaining our security systems, establishing a proper management framework, and conducting thorough employee training. We take all necessary precautions to ensure the strict management of personal information.

Purpose of Use of Personal Information

Personal information provided by customers will be used for purposes such as contacting them, providing information, and responding to inquiries, including via email or by sending documents.

If we need to use personal information for any purpose other than those stated above, we will obtain the customer’s prior consent, except in cases permitted as exceptions under the Act on the Protection of Personal Information or other applicable laws and regulations.

In some cases, we may outsource part of our operations to external service providers and entrust personal information to them to the extent necessary. In such cases, we will ensure appropriate management in accordance with applicable laws and our internal standards.

Prohibition of Disclosure or Provision of Personal Information to Third Parties

We appropriately manage the personal information entrusted to us by our customers and do not disclose such information to third parties except in the following cases:

When disclosure is required by law or regulation

When we have the customer's prior consent

When it is necessary to disclose information to a service provider to perform a service requested by the customer

Security Measures for Personal Information

We take all necessary security measures to ensure the accuracy and safety of personal information.

Request for Disclosure by the Individual

If a customer requests to view, correct, or delete their personal information, we will respond appropriately after verifying the identity of the individual.

Compliance with Laws and Regulations, and Policy Review

We comply with applicable Japanese laws and regulations concerning the personal information we hold, and we strive to continuously review and improve the content of this Privacy Policy as necessary.

Contact Us

For inquiries regarding our handling of personal information, please contact us via the inquiry form.